Frequently Asked Questions

Will I have an electronic record of any correspondence or documents that I have previously received?

Yes.

Within the website you will have the ability to view and print electronic copies of correspondence we have sent you.

These can be located via your existing log in under the ‘Documents’ Section.

No. We will sell the various holdings within your portfolio pro-rata. This is to ensure that your remaining portfolio follows the strategy and asset allocation of the particular portfolio in which you are invested.

Portfolio asset allocation or other changes may take place on any day as we seek to retain full flexibility to take advantage of exceptional opportunities.

Monies will normally be invested within one day of cash clearing.

In order to make withdrawals from your account/s, subject to the minimum daily withdrawal of £5,000 (or the equivalent in USD or EUR if investing in a USD or EUR portfolio) and the relevant minimum balances being kept within the account, please give us details of your request via a secure message.

In order to change the portfolio in which you are invested, please send an email to enquiries@scmdirect.com

Unlike many of our competitors, we believe in showing all the costs including the hidden dealing related costs and then add these costs together.

SCM Annual Management Charge 0.40% p.a.
Estimated ETF Charges (Ongoing Charge) 0.24% p.a.
Estimated Trading Costs of Buying and Selling ETF’s 0.12%
Estimated Transaction Costs Within the ETF’s 0.05% p.a.
Custody & Administration Fee 0.12% p.a.

Typical TOTAL COST of INVESTING 0.93% p.a.

You can find the full fee disclosure on our latest monthly factsheet (Link).

You should be aware of the possibility that other costs or taxes relating to the services that we provide for you may exist even though they are not paid through us or imposed by us. For example, third-party firms used by Hubwise, in connection with the processing and payment of dividends within the USD and EUR portfolios, may make administrative charges for such services

Yes. Clients can view their portfolios and have full transparency of holdings online.

SCM Direct takes cash transfers into each tax wrapper. There is an online application process to create the SCM Direct wrapper. The account information will be sent to your current provider for transfer to your required portfolio. Once funds have been transferred, they will be invested at the next allocation (normally, the first business day of every week).

Not at present.

These can be located via your existing log in under the ‘Transactions’ (stock) and ‘Cash Statement’ pages.

SCM Direct can be contacted at enquiries@scmdirect.com

No. Simply email us your instructions. We will undertake a number of checks to ensure your identity before acting on any instruction.

We believe it is your money, and as such you should not be penalised for changing your mind or if your circumstances change. Of course, the normal market-maker spreads, rate and other dealing related charges will apply.

As long as we receive your instruction by the close of business on the Thursday of any week, we will endeavour to close the account on the first business day of the following week.

The monies will then ONLY be transferred to the account from which you funded your account.

The whole process from you sending the instruction, to receiving the cash back into your account, will normally take less than two weeks.

Requests should be sent to us via email to this address – enquiries@scmdirect.com

Requests should be sent to us via email to this address – enquiries@scmdirect.com

Requests should be sent to us via email to this address – enquiries@scmdirect.com

After we receive your email, we will normally deal on or before the first business day of the following week. ETFs normally settle three business days later for a GBP or USD portfolio or two business days for a EUR portfolio. We then arrange to make a transfer to the nominated bank account with which you set up the account.

The minimum daily withdrawal is £5,000 (or the equivalent in USD or EUR if investing in a USD or EUR portfolio). However, no partial withdrawal is permissible where this would take your portfolio account below the Minimum Investment set out below.

The Minimum Investment amounts are – £10,000 for a GBP portfolio (unless you are outside the UK or who bank outside the UK in which case it is £100,000), $100,000 for a USD portfolio and €100,000 for a EUR portfolio.

If you wish to close your account and withdraw the full amount, there is no penalty or lock-in clause or period. All normal dealing related costs would apply. However, please remember that you may not get back the full amount you invested due to market fluctuations.

SCM Direct can be contacted at enquiries@scmdirect.com

Yes, as long as you are not a US citizen or resident in the US, or have an obligation to pay tax to the US authorities on any of your worldwide income.

We will have to conduct thorough due diligence and money laundering checks. This would require you to send us documentation prior to investment. There is no guarantee that the very strict rules by which we operate will allow us to accept your investment.

The minimum initial investment for those outside the UK or who bank outside the UK are:

£100,000 if investing in one of the GBP £ portfolios.
$100,000 if investing in one of the USD $ portfolios.
€100,000 if investing in one of the EUR € portfolios.
ISAs or SIPPs are not available outside the UK.

Please contact us at enquiries@scmdirect.com if you require further information.

Yes. We will have to conduct thorough due diligence and money laundering checks. This will require you to send us documentation prior to investment. Due to the very high standards and checks we operate, there is no guarantee that we will be able to accept your investment.

The minimum initial investment for Company, Family Office, Charity or Institution is as follows:

£100,000 if investing in one of the GBP portfolios.
$100,000 if investing in one of the USD portfolios.
€100,000 if investing in one of the EUR portfolios.

Please contact us at enquiries@scmdirect.com if you require further information.

Yes, there is a £10,000 minimum for the GBP Portfolio which applies to UK investors, over the age of 18, living in the UK with a UK Bank or Building Society Account, allowing investment in three ways:

Direct into the portfolios without a tax efficient wrapper.
Via an Individual Savings Account – ISA.
Via a Self-Invested Personal Pension – SIPP Account (Via Hubwise Securities Ltd).

Additional information about these two services can be found within the ‘Ways to Invest’ section of the scmdirect.com website. If you want to invest via an existing SIPP, this may be possible if we have an existing agreement with your existing SIPP provider or if you are able to connect us with them. If this is the case, please contact us at enquiries@scmdirect.com.

Yes. You will need to send us a secure message instructing the portfolio to be sold and the new portfolio you wish to invest in.

You must ensure that the amount to be invested exceeds £10,000 for a GBP portfolio (if you are a UK investor with a UK bank account). Otherwise, it is £100,000. It is $100,000 for a USD portfolio and €100,000 for a EUR portfolio.

Not at present, requests to reset should be directed to enquiries@scmdirect.com.

This will vary from person to person. If you are resident and bank in the UK it may not be necessary to send any further documentation. However, you may be asked to provide further evidence of your identity or bank details.

Any investors choosing a USD$ Portfolio will be required to complete a W8. The W8 form is provided by the Internal Revenue Service (IRS) to allow non-US persons to receive a reduced rate of taxation on any US-sourced income (including dividends, interest etc.) received from businesses registered or incorporated within the US.

There may also be other paperwork as a result of the FATCA requirements (Foreign Account Tax Compliance ACT).

Yes. To find our more information read our JISA page.